Return & Refund Policy

We want you to have a smooth and satisfactory shopping experience. Please read the following Return & Refund Policy before placing an order on our website.

1. Return Eligibility

Products may be eligible for return if:

The product received is damaged or defective.
The wrong product or incorrect size/variant has been delivered.
The product received is significantly different from the product description.
The product is unused, unworn, unwashed and in its original condition.
The original packaging, tags, labels and accessories are intact.

Return requests must be raised within 7 days of delivery.

Products that have been used, washed, altered, damaged by the customer, or returned without original tags and packaging may not be accepted.

2. Non-Returnable Products

Certain products may not be eligible for return due to hygiene, safety or product-specific reasons. Products clearly marked as non-returnable on the product page will not be eligible for return.

3. How to Request a Return

To request a return, please contact us using the details provided on our Contact Us page.

Please provide:

Order number
Reason for return
Photographs or video of the product, if required
Relevant details regarding the issue

Our team will review the request and inform you whether the return request is approved.

4. Damaged or Incorrect Product

If you receive a damaged, defective or incorrect product, please contact us within 48 hours of delivery with clear photographs/video of the received product and packaging.

After verification, we may provide a replacement, exchange or refund depending on the nature of the issue and product availability.

5. Refunds

If a refund is approved, the applicable refund amount will be processed after the returned product is received and inspected.

Refunds will generally be processed to the original payment method used for the order.

The time taken for the amount to reflect in your account may vary depending on the customer's bank or financial institution.

6. Order Cancellation

Cancellation requests may be accepted if the order has not yet been processed or shipped.

Once an order has been dispatched, cancellation may not be possible. In such cases, the customer may need to follow the applicable return procedure.

7. Return Shipping

If the return is due to receiving a damaged, defective or incorrect product, the return shipping arrangements will be handled as applicable after verification.

For other eligible returns, applicable return shipping charges may be deducted from the refund amount.