Shipping policy

Shipping Policy

We are committed to providing a reliable and convenient delivery experience to our customers across India. Please read the following Shipping Policy for information about order processing and delivery.

1. Shipping Availability

We currently provide delivery services across India, subject to courier service availability at the customer's delivery address and pincode.

2. Order Processing

Orders are generally processed within 1–3 business days after successful order confirmation.

Orders placed on Sundays, public holidays or during promotional periods may require additional processing time.

3. Delivery Time

After dispatch, orders are generally delivered within 3–10 business days, depending on the delivery location, courier service availability and other circumstances.

Delivery timelines are estimated and may vary due to:

Remote or difficult-to-reach locations
Weather conditions
Public holidays
Natural events
Courier delays
Incorrect or incomplete address details
Other circumstances beyond our reasonable control

4. Shipping Charges

Applicable shipping charges, if any, will be displayed at checkout before the order is placed.

If free shipping is available for a particular product or order, the applicable offer will be displayed on the website.

5. Order Tracking

Once your order has been dispatched, tracking details may be shared with you through the contact information provided at the time of placing the order.

Customers can use the tracking information to check the current status of their shipment.

6. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

Full name
House/Flat/Shop number
Street/locality
City
State
Pincode
Valid contact number

We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

7. Failed Delivery

If a delivery attempt is unsuccessful because the customer is unavailable, the address is incorrect, or the customer refuses to accept the parcel, the courier company may make additional delivery attempts.

Additional charges or other applicable consequences may apply in certain cases.

8. Delayed or Lost Shipments

Although we work with reliable delivery partners, unforeseen delays may occasionally occur. We will make reasonable efforts to assist customers in tracking delayed shipments.

In case of a shipment being reported as lost or undelivered, the matter will be reviewed and appropriate action will be taken based on the circumstances.